Inner East Social Housing Group Limited will not tolerate discrimination of any kind and the organisation's policies, procedures and practices are a direct reflection of the commitment to individuals and groups to ensure equal treatment.

Inner East Social Housing Group Limited will at all times exhibit fairness in its dealing with tenants of Inner East Social Housing Group Limited.

When issues arise during a tenancy Inner East Social Housing Group Limited will ensure that tenants are given an opportunity to put their point of view before any action is taken.

Inner East Social Housing Group Limited will comply with the Charter of Human Rights and Responsibilities through following procedures that take into account a tenant's human rights as outlined in the Act.